Hospitality and tourism
The hospitality & tourism sector includes all businesses that directly or indirectly depend on or contribute to travel and tourism including hotels, restaurants and bars.
Facts and figures
This sector includes all businesses and employees that work within hospitality, travel and tourism. This includes hotels & resorts, restaurants & catering, night clubs & bars, travel & transportation, tourism, spas, wellness, cruise liners, bus tours and events.
Career progression
There are a wide range of entry level jobs across the hospitality & tourism sector these include:
- Cleaners and Domestics - £9.30 – Level 1
- Leisure and Theme Park Attendants - £8.91 – Level 1
- Warehouse Worker - £10.33 – Level 1
Learn more about career 'levels' in our FAQs.
With experience you can progress within hospitality & tourism taking on more responsibility with higher earning potential:
- Waiters and Waitresses - £7.47 – Level 2
- Chefs - £8.97 – Level 2
- Restaurant and Catering Establishment Managers - £10.34 – Level 3
Learn more about career 'levels' in our FAQs.
More advanced careers in hospitality & tourism relate to management or more specific roles related to the running of a business such as Marketing, Finance, and Human Resources.
- Conference and Exhibition Managers and Organisers - £14.36 – Level 6
- Financial Managers and Directors - £26.42 – Level 6
- Human Resource Managers and Directors - £27.19 – Level 6
Learn more about career 'levels' in our FAQs.
Top skills requested by employers
Skills for hospitality & tourism jobs can be split between ‘general’ skills and ‘specialist’ skill. General are transferrable between sectors and sought by most employers, whilst specialist skills are more focused on the sector.
- Customer Service
- Communication
- Management
- Leadership
- Detail Oriented
- Marketing
- Auditing
- Food Safety and Sanitation
- Cooking
- Operations Management
Green hospitality and tourism
Many hospitality and tourism companies are working to become more sustainable, with a growing trend to promote and work with local produce, also offering a greater range of vegetarian and vegan food options. There are green elements featured in roles including:
- Sustainable Seafood Consultant
- Environmental Sustainability Manager
- Commercial Development Advisor
- Landscape and Estate Manager
- Utilities Account Manager