Hospitality and tourism

The hospitality & tourism sector includes all businesses that directly or indirectly depend on or contribute to travel and tourism including hotels, restaurants and bars. 

Picture of Bristol bridge and canal
Hospitality & tourism sector

Facts and figures

This sector includes all businesses and employees that work within hospitality, travel and tourism. This includes hotels & resorts, restaurants & catering, night clubs & bars, travel & transportation, tourism, spas, wellness, cruise liners, bus tours and events.

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Businesses
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Employee jobs
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Average earnings
Careers in hospitality and tourism

Career progression

There are a wide range of entry level jobs across the hospitality & tourism sector these include:

  • Cleaners and Domestics - £9.30 – Level 1
  • Leisure and Theme Park Attendants - £8.91 – Level 1
  • Warehouse Worker - £10.33 – Level 1

Learn more about career 'levels' in our FAQs.

Top skills requested by employers

Skills for hospitality & tourism jobs can be split between ‘general’ skills and ‘specialist’ skill. General are transferrable between sectors and sought by most employers, whilst specialist skills are more focused on the sector.

General skills
  • Customer Service
  • Communication
  • Management
  • Leadership
  • Detail Oriented
Specialist skills
  • Marketing
  • Auditing
  • Food Safety and Sanitation
  • Cooking
  • Operations Management
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Green jobs

Green hospitality and tourism

Many hospitality and tourism companies are working to become more sustainable, with a growing trend to promote and work with local produce, also offering a greater range of vegetarian and vegan food options. There are green elements featured in roles including:

  • Sustainable Seafood Consultant
  • Environmental Sustainability Manager
  • Commercial Development Advisor
  • Landscape and Estate Manager
  • Utilities Account Manager

A male chef wears chef whites and a green apron and sprinkles salt onto potatoes. The image is taken from below and there is a kitchen in the background including some bottles of sauce and silver appliances.